Frequently asked questions.

Everything you need to know about installing, configuring, and getting the most out of Revenix Cart Upsell.

What does Revenix Cart Upsell do?

Revenix Cart Upsell replaces your default Shopify cart with a high-converting slide-out drawer packed with revenue tools: in-cart upsells, a free shipping progress bar, free gift rewards, a countdown timer, sticky add to cart, and more — all designed to raise your average order value.

Is the app really free?

Yes. The Free plan is free forever and includes the cart drawer, free shipping bar, countdown timer, and basic customization. You only pay if you upgrade to Pro ($9.99/month) for upsells, free gifts, and the advanced toolkit — and Pro starts with a 14-day free trial.

How do I install it?

Click “Install Free on Shopify,” approve the app from your Shopify admin, then enable the Revenix app embed in your theme editor. From there you configure everything visually — no code or developer required.

Will it slow down my store?

No. Revenix is built as a lightweight Shopify theme app extension that loads asynchronously and only when needed. Your storefront speed and Core Web Vitals stay healthy.

How do in-cart upsells work?

On the Pro plan you create upsell campaigns that show recommended products directly inside the cart drawer. You choose which products to promote, and shoppers can add them with a single tap before checkout.

What is the free gift reward?

Set a spending threshold (for example, $75) and choose a gift product. When a customer's cart reaches that amount, Revenix automatically adds the free gift — a powerful incentive to spend more.

Can I match it to my brand?

Absolutely. Adjust colors, fonts, and text on every plan. Pro adds full custom CSS so you can fine-tune the cart drawer to match your brand pixel for pixel.

Does the free shipping bar update automatically?

Yes. The progress bar tracks the cart total in real time and tells shoppers exactly how much more they need to spend to unlock free shipping, updating instantly as items are added or removed.

What does the countdown timer do?

The countdown (cart reservation) timer creates urgency by showing that the shopper's cart is reserved for a limited time, encouraging them to complete checkout rather than abandon the cart.

Is sticky add to cart included in the Free plan?

Sticky add to cart is a Pro feature. It keeps the buy button visible as customers scroll the product page, reducing friction and lifting add-to-cart rates.

How is billing handled?

All billing runs securely through Shopify and appears on your regular Shopify invoice. There are no separate logins, no revenue share, and no transaction fees — just a flat monthly price for Pro.

Can I cancel or downgrade anytime?

Yes. You can downgrade to Free or uninstall the app at any time from your Shopify admin. If you downgrade during the trial, you won't be charged.

How do I get support?

Email us anytime at support@revenixapps.com. Pro customers receive priority support with faster response times.

Still have a question?

Our team is happy to help you get set up and growing your average order value.

Contact support